Pegasus_AM
Waiting Sucks :-(
Jul 15, 2014
Hi everyone, I just felt like blogging today. I always visit OH everyday and read peoples stories, etc.. but today I felt like talking today so here it goes. I know this process it slow and that I need to be patient but I find it so frustrating that the registry doesn't have a confirmation system just so you know that your referral has been received (I realize that your doctor is suppose to received a fax confirmation). I'm not asking them to give me wait times or an orientation date, etc.. I would just like to be sure that my referral was received and my journey has started, instead I sit here worried that I've been wasting 8 weeks waiting for an appointment date and I may end up finding out that my referral wasn't received and than I will have to start waiting all over again. My original referral was sent in May 14th/14, I waited 5 weeks and then went to see my doctor to see if she had received any confirmation and she had not, so she said she would re-fax it and she did because I watched her do it. After this I also started looking into how to contact the registry and I found an e-mail and a phone number, so I e-mailed them only to received an automatic e-mail reply which stated that they no longer reply to inquiries about referral status. I decided to call only to receive a message that stated the same thing. I left a message anyway and have never received a return call. I went back to see my doctor on Thursday to see if they had received a fax confirmation yet and they have no so they said they would fax it again with a note stating they have not received any confirmation yet. I even went so far as to call HRRH myself as I looked up which centre I would be referred to based on my postal code. I received that same message as the registry that no inquiries regarding referral status are returned gggggrrrrrrrr !!! I'm frustrated !!!! Deep breath I know I just wish they would send you a confirmation letter or some type of ID # so that you can call and check your referral using an automated system or something like with your bills. You call enter your bill # and you know the status of you account. I guess it's easy for me to sit here and make suggestions but I'm sure it's not that easy to implement something like that. Anyway so thanx for letting me rant away. Good-Luck to everyone else who may be reading this, we'll all get there eventually :-)
