Changing profile picture

glzgowlass
on 2/17/12 6:20 am - VA
RNY on 09/14/11 with
Ok, I resized it, uploaded it to the OH website.  I can see the picture to the left of where the "upload" button is. But when I click on change avatar nothing happens.  How do I get this picture which is already resized and sitting in "my account" switched with the profile pic I already have?

HW: 218, SW: 204, CW: 139 GW: 112-119
             

glzgowlass
on 2/17/12 6:22 am - VA
RNY on 09/14/11 with
Sigh!  Ok never mind.  Don't know why but it's changed now. 

HW: 218, SW: 204, CW: 139 GW: 112-119
             

Member Services
on 2/17/12 8:36 pm - Irvine, CA
 Hi     

Any time you change your avatar you need to do a hard refresh and it will show up.

ctrl + F5

If you need any further help with anything let us know at [email protected]

Thank you,
Member Services

southernlady5464
on 2/18/12 1:00 am
Actually on a mac, it depends on which browser is used. IF it's Safari, it won't cache but Firefox, Chrome, and Opera will. And control F5 is not the way to clear those on a mac computer.

I agree about the hard refresh but the F5 method is only for the windows computers.

In Firefox, go to Tools>Clear Recent History>and uncheck all but Clear Cache...make sure it's the only one checked or you have to start over saving passwords, etc.

I hope this helps.

Liz

Duodenal Switch (Lap) 01-24-11 | Surgeon: Stephen Boyce | High weight: 250 in 2002 | Surgery weight: 203 | Lowest weight: 121 | Current weight: 135 | Goal weight: 135






   

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