Please help me navigate through Duke's WLS program (cross-post)
Call. Call again. Call again. Call again.
Don't just speak to the receptionist on the phone. Ask for Dr. Sudan's admin person and/or nurse. (I no longer know their names as they're different than when I went through in November 2009.)
I was a royal pain in the ass when I was going through this, but I got done what needed to be done and in a timely manner. (I do hear, though, that the admin staff is improving with time.)
Good luck!
Don't just speak to the receptionist on the phone. Ask for Dr. Sudan's admin person and/or nurse. (I no longer know their names as they're different than when I went through in November 2009.)
I was a royal pain in the ass when I was going through this, but I got done what needed to be done and in a timely manner. (I do hear, though, that the admin staff is improving with time.)
Good luck!