"My first impresssion of Dr. Alvarez was that he seemed to be very "human" in his bedside manner. That's something that is very uncommon for me especially since I work as a Registered Nurse here in the States.
He was very patient and reassuring in his explanations and his partner Dr. Rosales was also a comfort and easy to talk to. After my pre-op consultation, I felt completely at ease, my questions were answered without fail. I was at ease at the hospital. The staff was very accomodating although there was a language barrier. This was remedied by the Spanish/English translation program that had been saved on the computer in our room. We also had a translation sheet of phrases provided earlier in my surgical packet.
My sister and I were provided an environment that we felt completely safe in. I have no hesitation in saying that I would return to Mexico and Dr. Alvarez again if I had it to do all over again!"
