"The appointments at BTC were running one and a half hours late. The staff apologized and when I finally was able to meet Dr. Lane I was extremely impressed with him. I informed him that I had met with another doctor at BTC and was not comfortable with that particular doctor's manners. When I informed BTC that I was already in their system, I was told that since it was over two years that I would have to pay the consultation fee again. (Was not happy about that) But when I talked to the patient conselor she let the Dr. know that I had previously been through a consultation. Dr. Lane then waived the fee. (Hooray!) I informed Dr. Lane that I had been approved for the surgery two years earlier and gave him the reasons why I did not have the surgery. (wanted to finish my degree) He took the time to get to know both my husband and me. He stressed aftercare and I let him know that I already exercise and that I am committed to going through with this surgery. After this first meeting with him, I would recommend him to any patient that is considering surgery at BTC. I came prepared with a HUGE list of questions, and he took the time to answer all of them. I will let you all know how the surgery goes on May 31, 2002."
