"When I first met Dr. Richards my immediate impression was that he is a competent surgeon and knows his stuff. I still feel that way. He's friendly, but not overly outgoing, but that's OK with me as long as he is competent.rnHe explained the pros and cons of surgery and the risks involved very well. His staff and everyone at Vandy has been great thus far. There has been a bit of frustration on my part, but that's because Vandy's WLC is in a transition period right now. Eric McWilliams and the others are really working hard to get everything back on track. The aftercare and follow up program at Vandy is known as being second to none. Surgical competence is more improtant to me than bedside manners, but both is nice."
