"Dr. Lane is dedicated to his craft and helping people save themselves from the debilitating and life-threatening disease of obesity. From my first consultation with Dr. Lane I understood how much he cared about his work. He is an expert in laparoscopic as well as high-risk surgical procedures and is able to perform many more types of bariatric surgeries than most weight-loss surgeons. Dr. Lane took every precaution possible to ensure that I was able to undergo a complete Duodenal Switch – a more complicated and time intensive weight loss procedure than the RNY – while staying safe.rnrnDr. Lane’s post-surgical care was acceptable up to one month post-op. However, much of the aftercare I have received after one month post-surgery is lacking. Specifically, Dr. Lane and his staff have been neglectful in meeting my routine care needs. By “routine care needs” I mean things like getting prescriptions, reviewing labs, and answering non-critical questions. For instance, I e-mailed Dr. Lane my 3-month labs on September 3rd for review. He did not respond. On September 30, I sent a follow-up e-mail. Today is October 2nd and he has still not responded. Notwithstanding the above area for improvement, Dr. Lane has always made himself available for my urgent and emergency after-care. When I went to the emergency room with inexplicable pain in my foot and ankle Dr. Lane called and texted back-and-forth with me while he was at an out-of-town medical conference.rnrnI, quite literally, put my life in his hands, did so without hesitation, and would do so again.rnrn"
