Say What?!

Jan 19, 2012

I called insurance today because it has been 14 days or so since my paperwork has been submitted. When I called, the lady had me on hold for a little bit, then came back and told me that on January 17th, the doctors office cancelled the pre-auth request. The insurance lady seemed a little confused, but she said it was definately cancelled.

I then called the insurance coordinator and told her, and she said "what?!" and said "ill call you right back!" This was at 4:45, and the office closes at 5. I never got a call.. :( go figure.

Tomorrow, I will bug her again, for the third day in a row, but I mean, I have the right to want to know what the heck is going on with my insurance right?!!?

Cancelled my ass.

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