lw152
Suregery canceled for the 2nd time
Apr 22, 2011
Well Meritain just denied sending authorization again, so this is the 2nd time my surgery has been canceled. They state that I do not meet plan criteria because I lost some weight over 2 years ago and went under 35 BMI. They do not have in the plan criteria and canot produce any document thats states you must be 35 BMI for 3 consecutive years. They do not have posted in their plan at all a time limit. Other plans have it available for their clients.What is worse I have taken out another policy and they sat on it until the last minute, my surgery was scheduled Tuesday 26th. They just called to inform me at 4:30 PM. I do not even have time to submit to the other company they left me with one business day.
Today I had to rush my cardiologist to do last minute add on clearance because the anthestiologist requested. Yesterday I also did tests. I had called again and asked for expedited decision last Monday because I knew deep down they were going to pull this.
Frustrated