"I was very pleased from the second I arrived at the hospital, being as nervous as I was and got all turned around, I was walked right to where I was to go by one of the employees. I was taken in promptly at Admitting and explained everything in detail by their office. Then I was brought right donw to Pre-op where Melissa took great care in trying to make me relax unitl Erin the anesthesiologist was able to get to me and Dee the nurse held my hand as I cried and told me everything would be alright. I was in and out of surgery withouth incident and woke up to basically a cheering squad that was telling me how well I did and patting me on the shoulder- that made a big difference and put a smile on my face no matter how drugged up I was! I was brought upstairs where I know I was very well taken care of but don;t remember too much. I know the nurses were right there and talking to me contuously positive. When I really woke up the next day I was met by I parade on wide-eyed residents who were also very positive with there explanations abotu what would be going on the on the near future for me. The nurses that I recall most and hold dear to my hear- Monica and Lindsey who made sure I had evetrything I needed and held my hand when I got upset for no reason. So i basically was crying coming in because I was so nervous and crying as I was leaving becuase my experience was so positive and I wanted to tkae them home with me. I was very pleased about everything that I experienced at the Brigham and Womens' Hospital. I would not hesitate to encourage friends and family or even strangers to go to your hospital with the utmost confidence!"
"I met with Dr. Lautz today for my consultation. He was incredible. I was a nervous wreck and an emotional mess but he was very \"matter of fact\" but also has a great personality and put me right at ease and most importantly let me know I was making the right decision. I would highly reccommend him to anyone who will listen and that was just the 1st impression. The only negative thing would be the waiting to get an appt and the waiting to get to see him- but once you do, you realize that the reason is because he literally takes the time to answer any of your questions and concerns and sits with you until you feel right. "
