"What was your first impression of him/her?
- My first impression of Dr. Rosenthal was very positive. I felt that he was very knowledgeable and that he genuinely cared about each and everyone one of his patients. He wanted to change our lives for the better instead of seeing us as just paychecks.
How did your impression change over time?
- It changed a little bit because of the fact that I probably saw him once or for the most twice after the surgery was performed(and the second time was because he also performed my cholecystectomy which was a complication from the GBP itself...). The other one time I did see him again was because I was experiencing severe discomfort and having difficulty eating solids way out from the initial surgery and I felt that by that time I should have regained at least some sense of normalcy, his reaction was: "That was the point of the surgery, I can go in and stretch the hole where the food goes in a little bit but that might/will induce weight gain, and you don't want that...do you?". Yes, I am paraphrasing but that was basically what he said.
How would you describe his/her office staff?
- Sweet and accomodating, afterwards...not so much...
What did you like least about him/her?
- His dissapearing act. In the blink of an eye he's gone...but he's a busy busy busy man...so I understand.
What should future patients know about him/her?
- Make a list of what you want to say/ask because you don't have much time to get all out there before he's gone...lol.
How much does he/she emphasize aftercare?
- Not much.
Does he/she have a structured aftercare program?
- To be honest...I have no idea.
How did he/she address the risks of surgery?
- He made everything very clear...over...and over...and over...and over again...basically with him, you know what you're getting into.
How would you rate him/her overall?
- I give him a 9.5 out 10.
Which is better, surgical competence, beside manner, or are both great?
- Well I think a great surgeon should have both and while I was knocked out during the procedure so I don't know how his surgical competence might be, his bedside manner was very good. Even though he was quick, he was very warm and sweet and I felt like I was a person to him instead of a piece of meat with organs that he was about to chop off and put back together."
"The quality of its medical equipment is questionable. The quality of the care given to you by its staff(doctors were nice and professional but nurses and other workers were a different story) is also not as good as it could be."
