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Baptist Health Medical Center (COE)
"I being a nurse was not impressed with my care on the 4th floor. I rarely saw my nurses if at all and had to wait nearly 2 hours the first time I asked for pain meds. I had no help getting in and out of bed. I walked by myself. Never had any encouragement from staff in regards to diet or activity. Was only told what I needed to do but no offers to help with anything. Nursing students were my salvation, but they left way to soon."

Rex Luttrell
"I first met with Dr. Luttrell 10/16/02. He was very informative, confident and considerate. He sat down, took time with me and talked to me on my level. He informed me of the goods and bads of surgery and was patient enough to let me ask even more questions. Dr. Luttrell's office staff is superb. I was out of state while working on insurance approval and setting up appointment and surgery dates. Everything went so smoothly you would have thought I was in the office. May, Dr. Luttrell's nurse, is very prompt in returning phone calls and getting things set up. She returns calls just as she says she will. I was never at home waiting for the phone to ring. She deserves an A+! I was informed promptly of all out of pocket expense that was expected so that there were no surprises. The best thing about Dr. Luttrell was that I did not feel at all intimidated by him as I have felt so many times sitting in the doctors office. After care was discussed and pamphlets given to me to help me with my change of life after surgery. He also informed me of different groups (including this one) I could join for support. The aftercare program is in written format and appears to be structured but may be difficult to stay totally on track without personal intervention. I live 3 1/2 hours away from his office so will not be able to routinely attend support meetings which may make things a bit more difficult for me. I am not too concerned though because I know that if I have any questions I can call the office for that added support. All risks and benefits were reviewed with me in detail and some of them were even mentioned twice just to make sure I understood. Dr Luttrell is very informative. I would certainly reccommend Dr. Luttrell to anyone who is researching this procedure. Both surgical competence and bedside manner were top-notch."
About Me
Lake Mary, FL
Location
29.8
BMI
May 27, 2002
Member Since
Before & After
rollover to see after photo
132 pounds lighter one year after WLS
Friends 2
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