How long did you wait to call insurance?
Update: My surgeon's office told me it was submitted on the Tuesday the 24th, when I did start to call (on Monday, July 1st) I was told they really didn't submit it until the 26th (a Thursday) I called about every other day and towards the end everyday. Most of the people I talked to were very nice, and all said roughly the same thing. That usually it takes 10 days and that the surgeons office would get a fax and then I would get a letter. They also all would look it up on the computer to tell me that they hadn't received it until the 26th. Some were different in saying 7-10 days. There was one lady who I though was extremely rude though. She asked when it was submitted and I said the 24th (playing dumb) and she flat out said it was going to take 10 days. Wouldn't look it up on her computer, nothing. Then I asked if there was any chance of it happening sooner and she laughed at me and said, "No, I guarantee it won't happen sooner than 10 days." By the end I excepted the 26th submitted date when I called. I called on July 8(a Tuesday and day 8 if you count the 4th of July as a business day) around lunch and it was still "in review". My plan was to call Wednesday and even if it hadn't been approved, I was going to call the surgeons office because she told me was going to call on the 8th and see if she would set up my pre-op appointment because I am in a time crunch I getting surgery done before I have to go back to teacher inservice at the beginning of August. Well as luck would have it, I left my phone at home and couldn't call until after the surgeons office was closed. But I did call BCBS, was told my wait time was 4 minutes, which meant it was going to be closer to 8. While on hold I logged on to BCBS and under messages it said, (0 new messages) but if in clicked on it at the bottom of the messages page, there was a PDF version of my approval letter with a date of the 8th! Omg I freaked out! I called my surgeon the next day and set up my pre-op appointment. My next thought after all the excitement was, I want to go back and talk to the lady that laughed at me and "guaranteed" it wouldn't happen faster than 10 days- BOOM 8 days! In your face!