How long did you wait to call insurance?

Laura222
on 6/28/14 11:59 am
VSG on 07/24/14

Tried this in general discussion but people just read it and don't respond. I know my VSG peeps are awesome at responding!

My surgeon's office submitted to insurance on Tuesday. I was just wondering how long you waited before you called to see if you were approved or did you even call. How will I know if I'm approved or not if I don't call. Is there an actual letter that comes? (Ugh snail mail) Does insurance call or does my dr. office call? I know every insurance is different just wondering what you did.

Thanks!

 HW: 275  SW: 267.4 (1st day of pre-op diet)  Pre-op: -16.5lbs  M1:-17.8  M2:-11.9  M3:-12.5   M4:-16.5   M5:-10.5   M6:-5.1

  

Dawn ..
on 6/28/14 12:05 pm - MI
VSG on 09/23/14

Hi Laura. My surgeon's office said that the insurance company will contact them to let them know whether or not I get approved, and then the surgeon's office will call me. Not sure if the insurance company will notify them via letter, fax, phone, email or what...


Consult 12/9/13, Pre-Surgery Appt 9/5/14, Surgery 9/23/14, Height/5'.52", HW/273,  ConsW/268 ConsBMI/49, PreSurW/213 PreSurBMI/39, SurW/193.8 SurBMI/35.4, Drs GW/140-150 My 1st GW/160 2nd GW/145
Visit my online store at dawnsjewelrybox.com  Independent Consultant ID 30858

Laura222
on 6/28/14 12:35 pm
VSG on 07/24/14

Got it. Thanks!

 HW: 275  SW: 267.4 (1st day of pre-op diet)  Pre-op: -16.5lbs  M1:-17.8  M2:-11.9  M3:-12.5   M4:-16.5   M5:-10.5   M6:-5.1

  

hawkeye_kate
on 6/28/14 12:11 pm

My surgeon's office called me when the approval was completed.  I did also get a letter in the mail directly from the insurance company with the approval as well.  I don't know if all insurance companies send the patient a letter.  I have BCBS Iowa.  They also submit this approval electronically thru BCBS.  It only took about a week to hear back from them. 

Good luck to you!!

 

Laura222
on 6/28/14 12:37 pm
VSG on 07/24/14

Awesome! I have BCBS of MN so hopefully it'll be soon!

 HW: 275  SW: 267.4 (1st day of pre-op diet)  Pre-op: -16.5lbs  M1:-17.8  M2:-11.9  M3:-12.5   M4:-16.5   M5:-10.5   M6:-5.1

  

pharmagirl_45
on 6/28/14 12:47 pm - NJ
VSG on 01/14/14 with

I called about 1 week after paperwork was submitted.   I found out I was approved before my surgeon office.

     VSG on 1/14/14 with Dr. Samuel Wasser

    

    
Laura222
on 6/28/14 12:52 pm
VSG on 07/24/14

You found out about a week? That's awesome! Did you call your surgeon's office and tell them or just wait?

 HW: 275  SW: 267.4 (1st day of pre-op diet)  Pre-op: -16.5lbs  M1:-17.8  M2:-11.9  M3:-12.5   M4:-16.5   M5:-10.5   M6:-5.1

  

skeller
on 6/28/14 2:14 pm - Austin, TX
VSG on 05/01/14 with

I was told that insurers have two weeks to respond once the paperwork is submitted. My insurance company, Aetna, responded the next day. My surgeon's patient advocate called to let me know, and the insurance company also mailed an approval letter to me.

DOB 1958, HT 5'4" . . . HW 310, SW 281, CW 184.3

M1 -25, M2 -7, M3 -11.9, M4 -7.6, M5 -11.8, M6 -9.6, M7 -1.7, M8 -10, M9 -5, M10 -5

    

ce004995
on 6/28/14 2:49 pm - TX

 

My advocate told me they would submit the paper work to Aetna and let me know when they found out.

A week later I called Aetna directly and was told they had 20 business days to respond (4weeks) and that they would call when they made their decision.

Two and half weeks later, when the time was almost up, I called Aetna directly again, she said, "Oh yeah, that was already approved last week."

I called my Doctors office and they had not received that info yet. I have learned to be pro active when it comes to myself.

Calaska
on 6/28/14 5:39 pm - AK
VSG on 08/18/14

I hate Aetna! 

58 yo female, 5'9" HW: 297 SW: 285  Surgery W: 252. CW: 224.8 GW: 160        

 If there is no struggle, there is no progress. ~ Frederick Douglass

   

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